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Terms and Conditions

In the event of a flight cancellation, Hoverfly shall retain the security deposit in accordance with our cancellation policy as follows:
- within 24 hours of the scheduled departure time, or in case of a no-show, a cancellation fee of 100% of the total Charter Price shall be applied
- between 24 and 72 hours prior to the scheduled departure time, a cancellation fee of 75% of the total Charter Price shall be applied
- between 72 hours and 7 days prior to the scheduled departure time, a cancellation fee of 50% of the total Charter Price shall be applied
- between 7 and 14 days prior to the scheduled departure time, a cancellation fee of 30% of the total Charter Price shall be applied
- after flight confirmation, a cancellation fee of 10% of the total Charter Price shall be applied
Airport charges and extra costs are not included 

At the sole discretion of the pilot in command, Hoverfly reserves the right to cancel the flight or to change the aircraft in the following cases:
1. due to technical problems of the aircraft; 
2. due to bad weather conditions that may compromise flight safety; 
3. due to air traffic controllers' strike.
In cases of force majeure or where a flight is cancelled for reasons not directly attributable to the company, Hoverfly reserves the right to refund the cost of the service purchased. The amount due will anyway be reduced by the costs actually incurred by Hoverfly in organizing the flight (aircraft positioning, airport and helipads taxes, crew transfers, etc…) .
Refunds will be credited to the same payment instrument used to pay for the transaction